DALLAS, TX - AT&T has introduced the "AT&T Guarantee," a program that compensates customers for service disruptions. Fiber internet users experiencing outages of 20 minutes or more, and wireless customers facing disruptions of 60 minutes or more affecting at least 10 towers, will automatically receive a full day's service credit. Additionally, customers placed on hold for over five minutes when contacting technical support will receive a $5 Visa gift card. This … [Read more...]
Omni Hotels & Resorts Suffers Breach, Potentially Impacting Millions
DALLAS, TX - Last month, Omni Hotels & Resorts, a prominent hotel chain, experienced a cybersecurity breach that resulted in the theft of customer information. In an update on their website, Omni confirmed that the stolen data includes customer names, email addresses, postal addresses, and guest loyalty program information. However, financial information and Social Security numbers were not compromised. The breach was detected on March 29, prompting Omni to shut down … [Read more...]