DALLAS, TX - AT&T has introduced the "AT&T Guarantee," a program that compensates customers for service disruptions. Fiber internet users experiencing outages of 20 minutes or more, and wireless customers facing disruptions of 60 minutes or more affecting at least 10 towers, will automatically receive a full day's service credit. Additionally, customers placed on hold for over five minutes when contacting technical support will receive a $5 Visa gift card. This … [Read more...]
AT&T Discloses Major Data Breach Affecting Approximately 70+ Million Accounts
DALLAS, TX - AT&T recently revealed a cybersecurity incident that exposed call and text message records for a significant portion of its customer base. The breach impacted nearly all of AT&T's cellular customers, along with customers of mobile virtual network operators (MVNOs) that utilize AT&T's network. Even some landline customers who interacted with AT&T cellular users during the timeframe are included. While the compromised data doesn't contain the … [Read more...]